Here's the headline view:

Delivered orders carry most of the volume, and the open pipeline (pending + paid) is healthy. Nothing alarming in the mix.

By lifetime spend, excluding cancellations:

Worth noting the top account got there on furniture — high ticket, low frequency. A repeat order there moves the quarter more than five accessory sales.

Current pending queue, oldest first — with the fix built in:

Anything in red has been waiting three days or more. The Mark paid buttons are live: click one and the row drops out of this queue, because the table re-reads the orders after the update.